Special Travel Agent Rates*
To access and reserve your preferential Travel Agent rates
Don't have STAR codes?
To obtain your STAR codes
Request your access codes- How do I receive my Special Travel Agent Rate access codes?
- Fill in the form: your STAR code (SC…) and contract number will be sent to you automatically on the day of your request.
Right now, benefit from exceptional year round offers in more than 1300 hotels Sofitel, Pullman, MGallery, Novotel, Mercure, Suitehotel and All Seasons worldwide.
Special Travel Agent Rates, valid for your personal trips only.
Select one of the 3 discounts, depending of your need :
1. Star "Open" : no restrictive sales conditions 
- Credit Card Guarantee mandatory
- First night charged in case of no-show
2. Star"Light" : Modifiable et annulable selon conditions 
- Credit Card Guarantee mandatory
- First night is charged upon booking time
- Cancellation and Refund until D-3
- Non-refundable after D-3 or in case of no-show
- May be modified until check-in (the rate for the first night will remain payable to the hotel, even in the event of a reduction in price)
3. "Mini" Star: May not be cancelled or modified 
- Credit Card Guarantee mandatory
- Full amount of stay is charged upon booking time
- Non-refundable in case of cancellation
- May not be modified
General sales condition:
- Rates valid for personal trips only.
- A written proof (IATA, TIDS card) must be shown upon arrival.
- The reservation is limited to 2 rooms per booker (husband & wife or children only).
If sales conditions are not fulfilled, the hotel reserves itself the right to apply the public rate.
To access and reserve your preferential Travel Agent rates
BookTo obtain your STAR codes
Request your access codes- How do I receive my Special Travel Agent Rate access codes?
- Fill in the form: your STAR code (SC…) and contract number will be sent to you automatically on the day of your request.
Right now, benefit from exceptional year round offers in more than 1300 hotels Sofitel, Pullman, MGallery, Novotel, Mercure, Suitehotel and All Seasons worldwide.
Special Travel Agent Rates, valid for your personal trips only.
Select one of the 3 discounts, depending of your need :
1. Star "Open" : no restrictive sales conditions
- Credit Card Guarantee mandatory
- First night charged in case of no-show
2. Star"Light" : Modifiable et annulable selon conditions
- Credit Card Guarantee mandatory
- First night is charged upon booking time
- Cancellation and Refund until D-3
- Non-refundable after D-3 or in case of no-show
- Changes permitted untill check-in time (in case of changes within 3 days prior to arrival, the prepaid amount will become a credit you may use for a stay in the same hotel (6 months validity, upon hotel availibility)
3. Star "Mini" : conditions apply : no changes and no cancellation
- Credit Card Guarantee mandatory
- Full amount of stay is charged upon booking time
- Non-refundable in case of cancellation
- Changes permitted until day of arrival directly to the hotel (thereafter non refundable, the prepaid amount will become a credit you may use for a stay in the same hotel (6 months validity, upon hotel availibility)
General sales condition:
- Rates valid for personal trips only.
- The reservation is limited to 2 rooms per booker (husband & wife or children only).
- The reservation must be guaranteed by credit card (valid at the date of stay).
- Change and cancellation conditions depend on the rate level selected. These specific conditions must be consulted when the booking is made.
If sales conditions are not fulfilled, the hotel reserves itself the right to apply the public rate.
To access and reserve your preferential Travel Agent rates
BookTo change your access codes and access your preferential Travel Agent rates
Change your user name
Remember to change them and fill in your STAR rate access codes
To obtain your STAR codes
Request your access codes- How do I receive my Special Travel Agent Rate access codes?
- Fill in the form: your STAR code (SC…) and contract number will be sent to you automatically on the day of your request.
